Identity

www.connectingcultures.cc (“Website”) is operated on behalf of CONNECTING CULTURES sole proprietorship, seated at Kruitberghof 73, 1104 BC, Amsterdam, The Netherlands, with Chamber of Commerce number 73006831 and VAT/BTW Number NL09 INGB 0794 7196 94 (hereinafter referred to as (“CONNECTING CULTURES /we/us/our”).

These terms and conditions (“Terms and Conditions”) govern and apply to your use of our website, all our offers of products on our Website and your acceptance thereof, and your purchase of products from our Website. Please note that your use of our Website constitutes your agreement to follow and be bound by these Terms and Conditions. We advise you to print out, save and/or download these Terms and Conditions and any confirmations for your own records.

 

Your information

CONNECTING CULTURES respects our customers’ account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don’t store your full creditcard number) is secured and encrypted.

 

Products

CONNECTING CULTURES is not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer’s business, to family buyers, to others or property of third parties. We are not liable for technical or electronic errors on the site. You agree to defend, indemnify and hold CONNECTING CULTURES harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site or CONNECTING CULTURES product.

 

Copyrights and Intellectual Proprietary Rights

The owner of the copyrights of this website is www.connectingcultures.cc or is owned by third parties which have given permission to www.connectingcultures.cc form is only allowed after preceding permission of www.connectingcultures.cc

 

Site contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Website (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by CONNECTING CULTURES. The Website as a whole is protected by copyright and trade dress, all worldwide rights, titles, and interests in and to which are owned by CONNECTING CULTURES. The Contents of our website and the Website as a whole are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Website. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software. We may change, move or delete portions of, or may add to, our Website from time to time.

 

Design

All product designs are made by CONNECTING CULTURES, the Website is built by CONNECTING CULTURES, and all photography rights are reserved by CONNECTING CULTURES.

User comments, feedback, postcards, and other submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to CONNECTING CULTURES on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain CONNECTING CULTURES property. Such disclosure, submission or offer of any Comments shall constitute an assignment to CONNECTING CULTURES of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Filling Pieces will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. CONNECTING CULTURES is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

 

Retention of title

All products that have been delivered to you remain the sole property of CONNECTING CULTURES until you have fully paid any and all amounts owed to CONNECTING CULTURES under any contract that is placed between you and CONNECTING CULTURES, including payment of costs, earlier or later deliveries or partial deliveries.

 

Disclaimer

THIS WEBSITE AND ALL CONTENTS OF THIS WEBSITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR WEBSITE, AND THAT CONNECTING CULTURES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS WEBSITE.

 

Prices and Payments

The prices displayed on the Website are quoted in Euros, including VAT and excluding delivery costs, if applicable. If delivery costs are applicable, they will be displayed during the checkout process. All prices include handling or taxes (total at the end) excl. shipping, if delivered to customers within Europe. For customers outside Europe, additional charges may apply. Please email CONNECTING CULTURES if this is the case.

CONNECTING CULTURES reserves all rights to 1) make changes to the prices displayed on the Website and 2) change or withdraw special offers or discounts at any time, without prior notice.

CONNECTING CULTURES only offers the payment methods displayed during the checkout process and CONNECTING CULTURES shall not be liable for any transfer or bank charges and/or import duties or taxes.

All payments are subject to authorization and validation checks done by the payment service provider. In the event that the payment service provider does not, for any reason, authorize or validate your payment, CONNECTING CULTURES shall cancel your order and notify you thereof.

 

Order process

You can only place an order if 1) you are a consumer, 2) who is at least 16 years of age, or has the consent of at least one of my parents and/or guardians place an order and 3) who provides us correct information that is necessary for the fulfillment of the order.

An order placed by you is an offer to purchase the product(s) displayed on our Website, which offers needs to be accepted by CONNECTING CULTURES.

Once the order is placed by you, we will send you an order acknowledgment email, to let you know that we have received your order. This order acknowledgment email does not constitute an acceptance of your order or the conclusion of a contract. CONNECTING CULTURES reserves all rights to reject your order for any reason and with no liability to you or any third parties prior to CONNECTING CULTURES acceptance of your order.

Our acceptance of your order and conclusion of the contract will only take place when we send you an email confirming that your order has been dispatched.

 

Shipping

The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. All shipping prices are including VAT.

 

Delivery
Purchased products will be dispatched within 5 working days starting on the date of the order, however, we try our best to dispatch the purchased products within 2 to 3 working days starting on the date of the order. Please allow up to 2 weeks for delivery to arrive outside of Europe, 7 working days within Europe and 3 working days within The Netherlands. If you still have not received your purchased products after 3 weeks, please notify us via email at CC.info.com You bear any and all duties and customs costs for orders shipping outside of the Netherlands and Europe. CONNECTING CULTURES is not responsible for any lost, stolen or damaged shipments. All shipments within The Netherlands are sent with a delivery confirmation and you assume all responsibilities of lost items.

 

Shipping cost
Netherlands 1 Free over €50
Europe Zone 11 – Free over  €50
Europe Zone 22 – Free over €99
Outside Europe 3 – (Free over €250)

Europe Zone 1:

Belgium, France, Germany, United Kingdom, Luxembourg

Europe Zone 2:

Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Bosnia And, Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Republic of Monaco, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine

Outside Europe:

Packages will be shipped (for free) using our standard shipping service, which will be PostNL or DHL. Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by CONNECTING CULTURES, nor are they included in the order total. Any applicable fees will be due upon delivery. We deliver worldwide. However we do not ship to APO, post office box or FPO address.

 

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

 

Returns

 

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To send the item back please fill in the return form you received with your order and send it back to the relevant address. Instructions on how to send it are on the return form.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies
.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us.